FAQ

All the recordings will be in your account. You can rewatch the lectures countless times, but within 6 months.

It’s perfect for specified level, we will help you to fill in the gaps in your knowledge and give you everything you need to learn the content of the package and use it in daily life. As a learner, you have to be ready to work hard enough and memorize new vocabulary.

Before the online lessons, you will have the opportunity to have a trial lesson with the teacher who will be teaching you. After the lesson, you can decide if you want to continue the class or change your teacher. However, there is no refund after the payment has been made.

Yes, of course. You can use any gadget you like — smartphone, computer, or tablet. All you need is you to choose app. In addition, your Internet connection should be stable so we recommend using a computer for your lessons.

Yes, there will be interesting and feasible homework after every lesson. This way, you will be able to better memorize new material and hone your language skills.

We will send you a calendar where you can choose the date and time for your class, it should be at least one day ahead. This way, your teacher will have enough time to prepare everything for your lesson and you won’t need to reschedule it if there is any force majeure.

If you can’t get along with your teacher, we can offer you another one. You have to give a reasonable reason.

You can reschedule or cancel your class no later than 12 hours before the class, and it’s better to do so at least 2-3 days in advance. This way, we will manage to process your request. If you are late for your class by 15 minutes or more, we will cancel the session without a refund.

No, classes can not be placed on hold.